Q. What is a body butter?

A. A body butter is an intense moisturizer for your skin! It is more hydrating than regular lotion because it is not made with water, and is made with raw butters and oils that are full of vitamins and nutrients.

Q. What countries do you ship to?

A. Currently we only ship to the United States, Canada, the UK, and Australia. However the only products that can be shipped to the UK and Australia are cosmetics as I have the proper labeling requirements for those. We are looking to expand and add more countries to the list in the future!

IMPORTANT: All customers are responsible for paying any additional customs and VAT fees/taxes.

Q. Are your products vegan/cruelty free?

A. Yes, all of our products are 100% vegan and cruelty free, and we make sure our suppliers are cruelty free as well.

Q. Is Creams from the Crypt eco-friendly?

A. Absolutely! We are committed to helping save the environment in every way possible. Our butters and scrubs are made with sustainably sourced and fair trade butters, oils, and sugar. The bubble mailers we use are compostable, and the packing peanuts we use are biodegradable.

Q. What is your processing time?

A. After you place your order, please allow 7-10 business days for it to ship as products are made to order. I will try to get them out as soon as possible however!

Q. I'm a small business as well, do you offer wholesale?

A. Yes we do! Please reach out to us if you are interested in starting a wholesale partnership with us. We also sell on Faire: https://faire.com/direct/creamsfromthecrypt

Q. Can I cancel or edit my order?

A. Yes. You must contact us within 24 hours of your order being placed to request a cancellation or an edit.